Your question has been sent.
Expect an answer!
Waldstrasse 57, Kelsterbach
The ice cream was really delicious. Gladly again. Totally okay in terms of price. Gladly again
Absolutely not recommended. At first I sat outside for more than 10 minutes without anyone showing up. Nobody to be seen in the sales area, only deafening loud music. After another wait my mother came over and asked me if I hadn't ordered anything yet. I then pointed out the "self-service" sign. So again in the interior. Here the question arose "should we go behind the counter and take the ice cream ourselves?" Can't be meant that way. Until then there is still no one to be seen. After shouting extremely loudly, a young lady actually appears. This pamped us directly "whether we couldn't read and whether we don't know what self-service means". No, we really don't know in an ice cream parlor. Our thought: should you put together an ice cream sundae, cappuccino, etc. yourself behind the counter and look for how all other equipment works and then just put the money down ???? So, if service looks like this, I can thank you for doing without this friendliness. We left the location without having achieved anything. Unfortunately not an isolated case. In all honesty, it saddens you to see the people who REALLY struggle to survive in the Corona period and often have to experience such processes, but who then complain the loudest about how difficult they are and are about to close. I wonder why???? I don't want to and can't do more about this experience. Ultimately, it is clear to us that we will no longer enter this shop. Unfortunately we ate our ice cream at home.
Very good ice cream, top quality.
best ice cream
Great café, nice service and, above all, very tasty ice cream. We would definitely like to come back to Kelsterbach.
Very good ice cream!
Very good ice cream ?????
Super delicious ice cream and the cappuccino is great too
Real Italian ice cream - it couldn't be better !! Great friendly family - go back again and again for years - absolutely recommendable!
Some of the best ice cream I have ever had!
Too expensive, and that with self-service
The best ice cream I've eaten in recent years.
Not even worth a star! Would recommend eating ice cream from the kiosk you trust rather than picking it up from this ice cream parlor !!! Owner is not for questions in this world ...
Rude boss. Horrified about the phone call and his way of speaking out of nowhere. First and last request!
I have never been treated so unfriendly and rude ... Not recommended ... The ice cream is okay, but there are better things in Kelsterbach, even with friendly service and service. Even one star is too much. Impossible never again.
EXTREMELY unfriendly boss. Read through all one and two star ratings here, at least 90% of which are attributable to this incredibly customer-contemptible people. Even if they had the best ice cream in the world (which they NEVER have), you would not want to give that person a single cent of his money.
Incredible unfriendly service I have not experienced so. I had a hair in the sundae - after addressing the gentlemen at the issue, I got the suggestion that I could have done it myself. There are no stars from me, one had to be, otherwise I would not have been able to post a rating! Definitely not recommended !!
Delicious ice cream and nice service! However, the furniture is ready for an exchange. Have seen some broken chairs there.
The ice cream is delicious, but the male service (owner?) Is very rude. Unfortunately, hospitality is written very small here.
Ice cream parlor in Kelsterbach, personally I am since 1984 guest / customer there. The quality has not lost in all these years. Friendly staff, prices are also ok.
Leckerrrr and super nice people there. My recommendation next to the ice cream: the mafioso ???
Nice place, warm people. Everybody is polite. Family are welcome. Ice Cream are the best. Staff can speak Italian and German and English
The ice cream tastes great, always new imaginative creations. Super nice operator with Fabio and his family, with whom you can also exchange a few words alongside. As a motorcyclist I know a few ice cream parlors?? And this is one of the best.
The best ice cream far and wide. Never eaten so good, artisanal ice cream. I can't understand some of the comments here. The boss is convinced of his products. Yes. And rightly so! Rude and arrogant? I can definitely not confirm. Many years ago a woman was working in the same place, who was totally unfriendly and there was the cult ... Funny. So I can only say positive things and I swear on the ice! Legendary
Waldstrasse 57, Kelsterbach
Your question has been sent.
Expect an answer!
Thank!
Your review has been submitted.
Thank you for being with us!
We will call you back!